Company Name: Oraqosoft

Website: https://www.trackonav.com

Contact Email: contact@oraqosoft.com

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1. Introduction

At Oraqosoft, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our mobile application, Trackonav.

Trackonav facilitates safe and efficient school bus transportation by offering tailored features for Parents (Students), Drivers, and Administrators.

2. Information We Collect

a. Personal Information:

• Mobile Number (for login authentication)
• Profile Information (name, profile picture)
• Device Token (for push notifications via FCM)

b. Location Data:

• To show real-time bus location
• To enable ride tracking
• To notify parents when the bus is nearby
• To respond to GPS source changes

c. Camera and Photos:

• We may request access to your device’s camera or photo library when updating your profile picture.
• This access is optional and used only when you explicitly choose to upload or capture a new profile image.
• Images are used only for your profile and are not shared with third parties.

3. How We Use Your Information

• Secure login & session management
• Role-specific notifications
• Live bus tracking
• Server-side location control
• Enhance user experience & safety
• Allow users to upload or capture a profile photo using camera/gallery

We do not sell or share personal data with third parties for marketing purposes.

4. User Roles and Functionality

a. Parents/Students:

• View bus status & location
• Receive proximity alerts
• Profile management

b. Drivers:

• Start/stop rides
• Send SOS alerts
• Pickup list access
• Receive system notifications

c. Administrators:

• Monitor fleet and routes
• View alerts and location
• Manage system and drivers

5. Third-Party Services

Trackonav uses:

• Firebase Cloud Messaging
• Google Maps API

6. Security of Your Data

• HTTPS encryption
• Secure token storage
• Password authentication

No system is 100% secure. Users must protect their credentials.

7. Children’s Privacy

Trackonav is not intended for direct use by children under 13. We do not knowingly collect their data.

8. Data Retention

We retain data only as needed for functionality, compliance, and safety. Device tokens are removed upon logout.

9. User Rights

Users may:

• Access/update profile info
• Change passwords
• Request account/data deletion via email

10. Changes to This Policy

We may update this policy as needed. Changes will be posted on our site and are effective immediately unless stated otherwise.

11. Contact Us

📧 contact@oraqosoft.com
🌐 www.trackonav.com